Creating and Delivering Your Value Proposition —— Managing Customer Experience for Profit

----- 创造和提供你的价值主张

ISBN: 9780749455125 出版年：2009 页码：232 Barnes, Cindy Blake, Helen Pinder, David Kogan Page

This practical new title shows readers how to build, deliver and harness value propositions to create profitable growth for a business, by utilizing the experience of clients and customers.