The Experience —— How to Wow Your Customers and Create a Passionate Workplace

----- 经历：如何让你的客户惊叹并创造一个充满激情的工作环境

ISBN: 9780123954930 出版年：2002 页码：129 Arussy, Lior CRC Press

A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' — Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m