The Call Center Handbook —— The Complete Guide to Starting, Running, and Improving Your Call Center

Name: The Call Center Handbook
Rating: 3.7
ISBN: 9780367092382

----- 呼叫中心手册

ISBN: 9780367092382 出版年：2003 页码：285 Dawson, Keith CRC Press

知识网络

知识图谱网络

内容简介

Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im

Amazon评论

作品图片

推荐图书