Operations, Information and Technology

ISBN: 9781984603418 出版年：2018 页码：391 Veronica Cinti Bibliotex

Draws at issues in technology from the operations function rather than an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in the world of globalization. The book is designed to develop students' skills in both strategic and operational issues pertaining to services.