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Hospitality Marketing and Consumer Behavior —— Creating Memorable Experiences

----- 酒店营销与消费者行为:创造令人难忘的体验

ISBN: 9781771883788 出版年:2017 页码:379 Apple Academic Press

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Creating memories and joyous experiences for consumers is a key dimension affecting the profitability and growth of a hospitality firm. Drawing on global experiences, this new book looks at the diverse factors that create these positive experiences and provides insight into marketing and consumer behavior in the context of hospitality and tourism. The dynamics of emerging economies has been captured, and some lessons have been drawn from best practices across the globe.

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