Engagement and Therapeutic Communication in Mental Health Nursing

ISBN: 9781446274798 出版年：2014 页码：160 SAGE Publications Ltd

Introduction Therapeutic Communication in mental health - Andy Williams What is engagement? - Wendy Turton Building rapport - Peter Bullard and Simon Grist Questioning techniques - Janine Ward When communication becomes challenging - Yvonne Middlewick Cross-cultural communication - Julia Pelle Communication with carers as partners in care - Julia Pelle Getting it right - the service user perspective - Sandra Walker and Dorothy Neal