----- 调停代表:扮演问题解决者
This book, first published in 2004 and recipient of the CPR International Book Award, offers a comprehensive approach to teaching and learning mediation representation, beginning with the initial client interview and extending through post-session representation. The book is designed to serve as a treatise for practitioners and a textbook for professors. It also comes with an expanded teacherâs manual for each chapter. The text highlights critical choices for advocates in mediation and covers: ⢠advising clients about the mediation option and negotiating an agreement to mediate⢠preparing cases and clients for the mediation session⢠negotiating in a mediation process with the assistance of a mediator⢠presenting opening statements and representing clients in joint sessions and caucuses ⢠overcoming impasses, including learning how to use decision-tree analysis and dealing with emotions ⢠uncovering creative solutions and resolving money disputes⢠generating movement as the mediation progresses and bringing closure The third edition has several enhancements, including forty video-based questions that have been integrated throughout the book. Each video clip provides a visual aid for demonstrating particular mediator and advocacy techniques and practices. Also New to the Third Edition: ⢠Questions and problems for each chapter in the text (no longer in teacherâs manual) ⢠Substantial new text and exercises on representing clients in disputes primarily involving money ⢠Expanded section on how to navigate mediation-related ethical and legal issues ⢠Coverage of psychological influences on the bargaining process
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