TECHNOLOGY The Strange Death of Broadband ISDN The Next-Generation Network and IMS The Next-Generation Network and TV The Next-Generation Network and IT Systems TRANSFORMATION Bureaucracy and Treacle Telecoms Market Structure Choosing the Right People Case Study: A Transformation Program BUSINESS AND TECHNOLOGY ISSUES Worrying About Skype Spectrum Auctions The Trial of Rete Populi Machines Will Talk BUSINESS STRATEGIES NGN Strategies for Incumbents NGN Strategies for Alternative Network Operators NGN Strategies for Capturing the Consumer Market Conclusions Glossary Index
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