How People Tick —— A Guide to Over 50 Types of Difficult People and How to Handle Them

----- 人们如何愤怒：50多类型的困难人群和如何处理他们指南

ISBN: 9780749454593 出版年：2009 页码：224 Leibling, Mike Kogan Page

How People Tick is about understanding and dealing with patterns of behaviour that annoy us, such as gossiping, back-stabbing and bullying, in order to make these 'difficult' people easier to live and work with.