----- 声誉管理新战略:赢得控制权的问题,危机与企业社会责任
Chapter - 00: Introduction Chapter - 01: Reputation management today Chapter - 02: The corporation under ?re Chapter - 03: Regaining the reputation initiative Chapter - 04: Crisis management - leadership in a tried and tested system Chapter - 05: Issues management - shaping the agenda Chapter - 06: Social responsibility - your initiatives on your initiative Chapter - 07: Turning the corner - the corporation on the couch
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