Rethinking Performance Measurement: Beyond the Balanced Scorecard

ISBN: 9780521103268 出版年：2003 页码：218 Marshall W Meyer Cambridge University Press

Introduction 1. Why are performance measures so bad? 2. The running down of performance measures 3. In search of balance 4. From cost drivers to revenue drivers 5. Learning from ABPA 6. Managing and strategising with ABPA Notes Index.