Fallibility At Work —— Rethinking Excellence And Error In Organizations

----- 工作中的谬误：反思组织中的卓越与错误

ISBN: 9783319633176 出版年：2017 页码：174 Kvalnes, Oyvind Springer

This book is published open access under a CC BY 4.0 license.?this book addresses how organizations can deal with human fallibility in order to create space for excellence at work. Some mistakes in work settings put lives at risk, while others create openings for innovative breakthroughs. In order to deal constructively with fallibility, an organization needs a communication climate where it is normal to voice opinions, admit mistakes, and ask for help in critical situations. The book builds on interviews with practitioners in healthcare, aviation, IT, public governance, and industry.