Interkulturelle Behördenkommunikation —— Eine gesprächsanalytische Untersuchung zu Verständigungsproblemen zwischen Migranten und Behördenmitarbeitern in Berlin und Buenos Aires

----- 跨文化Behordenkommunikation

ISBN: 9783110308228 出版年：2013 页码：448 Rosenberg, Katharina De Gruyter

Communication between government authorities and immigrants is a topic of current relevance, posing difficulties for both sides. Drawing on 279 real conversations between immigrants and authorities in Berlin and Buenos Aires, this book discusses the causes of communicationproblems in an intercultural context and viable options for dealing with them.It isrelevant for both research and practice.