Total Quality in Managing Human Resources

ISBN: 9781984608109 出版年：2018 页码：249 Naima Rahmaoui Bibliotex

Total quality management (TQM) has farreaching implications for the management of human resources. It emphasizes self-control, autonomy, and creativity among employees and calls for greater active cooperation rather than just compliance. Indeed, it is becoming a maxim of good management that human factors are the most important dimension in quality and productivity improvement. This book shows how the human resources department can be a powerful force in introducing and sustaining total quality efforts through an organization.