Business Strategies for Information Technology Management

ISBN: 9781931777452 出版年：2003 页码：292 Kalle Kangas IGI Global

From the Publisher: This business guide presents theoretical and empirical research on the business value of information technology (IT) and introduces strategic opportunities for using IT management to increase organizational performance. Implementation management is addressed with attention to customer relationship outsourcing, decision support systems, and information systems strategic planning. Domestic, international, and multinational business contexts are covered. Author Biography: Kalle Kangas is a professor of information systems science at the Pori Unit of Turku School of Economics and Business Administration.