Customer Development of Effective Performance Indicators in Local and State Level Public Administration

ISBN: 9781839821493 出版年：2021 页码：145 Rebekah Schulz Andrew Sense Matthew Pepper Emerald Publishing Limited

This book is the first to offer a structured process which enables public organisations and their communities to jointly develop performance indicators for the public organisation's operations, enabling communities to determine performance indicators that are highly relevant and contextually useful.