Designing and Tracking Knowledge Management Metrics

ISBN: 9781789737264 出版年：2019 页码：267 Alexeis Garcia-Perez Farah Gheriss Denise Bedford Emerald Publishing Limited

Knowledge management metrics are one of the weakest areas of practice in the field. Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers.