Quality Services and Experiences in Hospitality and Tourism

ISBN: 9781787563841 出版年：2018 页码：333 Liping A Cai Pooya Alaedini Emerald Publishing Limited

This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings. It discusses the perspectives of both providers and recipients of quality services across a wide spectrum of hospitality and tourism sectors.