The Lessons Learned Handbook —— Practical Approaches to Learning from Experience

----- 以知识为基础的学习实践方法：知识管理

ISBN: 9781843345879 出版年：2010 页码：207 Milton, Nick Chandos Publishing_RM

The phrase essons learned聰 is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector.The book is a practitioner-level guide to the design and the mechanics of lessons learned processesTakes a holistic approach, tracking lessons from identification to reapplicationMakes the case for the assignment of actions for learning