How to Influence Others at Work —— Psychoverbal communication for managers

----- 管理者在工作中如何影响他人的心理沟通

ISBN: 9780434912858 出版年：2016 页码：139 McCann, Dick Butterworth-Heinemann_RM

Conversations: successes and failure How do you like to work? Plan your conversation with strategic pacing Establish rapport with operational pacing Techniques of enquiry Diagnosis and summarizing How to lead people towards solutions How to propose convincing solutions How to give advice and handle criticism Developing your own communication channels References Team management systems Index.