Implementing SAP CRM —— The Guide for Business and Technology Managers

----- Sap®Crm实现:业务和技术经理指南

ISBN: 9781482231427 出版年：2014 页码：506 Kale, Vivek Auerbach Publications

In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted