Introduction Liberalising and Modernising Public Services Internationalisation, Globalisation and Liberalisation Strategic Challenges for Public Governance European Integration Recapturing Sovereignty and Institutionalising Liberalisation Liberalisation and Privatization Regulation and Competition Policy Modernising Public Administration To the New Public Management and Beyond Modernising Government eGovernment Organisational Design and Institutional Governance Tools of Management and Leadership Conclusion Public Service Delivery in the 'Knowledge Society'
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