1. Tacit Knowledge and Technology \ 2. Under-Representation: A Functional Model of Tacit Knowledge \ 3. Misaligned Agency: Tacit Knowledge in Knowledge Management \ 4. Whose Requirements?: Tacit Knowledge in Requirements Analysis \ 5. Working Well: Tacit Knowledge in Performance Reviews \ 6. Conclusion \ Bibliography \ Appendix A: The Grammar Targeted Interview Protocol \ Appendix B: Interview Topics Field Study 2 \ Appendix C: Statistical Analysis of Interview Corpora \ Appendix E: Response to a Question about Knowledge Transfer \ Appendix F: Participants and Processes in Clauses about 'Tracing' \ Appendix G: Interview Topics, Field Study 3 \ Appendix H: Transitivity of Clauses Containing 'Role' \ Index
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