The Business Value of IT —— Managing Risks, Optimizing Performance and Measuring Results

----- IT商业价值：风险、业绩优化与成果测量之管理

ISBN: 9781420064742 出版年：2008 页码：294 Harris, Michael D S Herron, David Iwanicki, Stasia Auerbach Publications

In order to maximize IT resources and justify IT expenditures, CIO's and other IT managers must be able to identify meaningful metrics and explain them in a way that management can understand. The Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results solves this problem by providing practical answers to