ACHIEVING STRATEGIC IT ALIGNMENT Strategic IT Capabilities IT Leadership Roles Sourcing Alternatives DESIGNING AND OPERATING AN ENTERPRISE INFRASTRUCTURE Managing a Distributed Computing Environment Developing and Maintaining the Networking Infrastructure Data Warehousing Quality Assurance and Control Security and Risk Management PROVIDING APPLICATION SOLUTIONS New Tools and Applications Systems Development Approaches Project Management Software Quality Assurance LEVERAGING E-BUSINESS OPPORTUNITIES E-Business Strategy and Applications Security and Privacy Issues FACILITATING KNOWLEDGE WORK Providing Support and Controls Supporting Remote Workers Knowledge Management
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