A Practical Guide to Information Systems Process Improvement

ISBN: 9780367398095 出版年：2000 页码：280 Cassidy, Anita Guggenberger, Keith CRC Press

From the Publisher: Faced with changing technologies and increasing operational demands, this book provides a step-by-step method for creating a world class Information System organization though process improvement. It outlines a practical, complete, and easy-to-understand method for improving or re-engineering the processes within the Information Systems organization. It simplifies process improvement so that the reader can begin improving processes immediately. Many examples, checklists and templates are provided to help improve performance and provide starting examples upon which to build world-class process models.