Deal with Difficult People

ISBN: 9781408128107 出版年：2010 页码：96 Bloomsbury Publishing Bloomsbury Publishing

While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimatus will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, wonan answer and aren't afraid to tell you so. This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issuedefuse tense situations, to where think you are being discriminated against, to stepping in to help others.