Behind Human Error

ISBN: 9780754678335 出版年：2017 页码：292 Woods, David D Dekker, Sidney Cook, Richard CRC Press

Contents: Preface Part I An Introduction to the Second Story: The problem with 'human error Basic premises. Part II Complex Systems Failure: Linear and latent failure models Complexity, control and sociological models Resilience engineering. Part III Operating at the Sharp End: Bringing knowledge to bear in context Mindset Goal conflicts. Part IV How Design can Induce Error: Clumsy use of technology How computer-based artifacts shape cognition and collaboration Mode error in supervisory control How practitioners adapt to clumsy technology. Part V Reactions to Failure: Hindsight bias Error as information Balancing accountability and learning Summing up: how to go behind the label human error References Index.