The Field Guide to Understanding 'Human Error'

ISBN: 9781472439055 出版年：2017 页码：248 Dekker, Sidney CRC Press

Contents: Acknowledgments Preface The Bad Apple Theory The new view The Hindsight Bias Put data in context 'They should have...' Trade indignation for explanation Sharp or blunt end? You can't count errors Cause is something you construct What is your accident model? Human factors data Build a timeline Leave a trace What went wrong? Look into the organization Making recommendations Abandon the Fallacy of a Quick Fix What about people's own responsibility? Making your safety department work How to adopt the New View Reminders for in the rubble Index.