1. Management as consultancy - a case of neo-bureaucracy 2. Neo-bureaucratic management and consultancy 3. The research study 4. The work activities of the consultant manager 5. Managing relationships as a consultant manager 6. The occupational and career tensions of the consultant manager 7. The identity boundaries and threats of the consultant manager 8. Conclusion Appendix 1. Details of UK interview respondents Appendix 2. Details of Australian interview respondents Appendix 3. Key features of UK internal consultancy units (ICUs) Appendix 4. Data analysis on standardisation in UK and Australian case studies References Index.
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