Preface Part I. Introduction and Theory: 1. Values-based practice in health care: setting the scene 2. Teamwork and collaborative practice in modern health care 3. Communication within teams and between professionals Part II. Primary Care and the Primary Health Care Team: 4. A patient complaint: team meetings, policy and practice values - raising awareness in the team 5. A well person health check, health promotion and disease prevention: different lifestyles, different values 6. A patient with medically unexplained symptoms: applying evidence and values 7. A request for strong analgesia: honesty and truth 8. Asylum seekers and refugees: working across cultures 9. A request for a home birth and other pregnancy related consultations 10. Community-based care and the wider health care team Dawn Forman 11. Ageing and end of life decisions 12. Referrals and the interface between primary and secondary care: looking after 'our' patients 13. Living with visible difference and valuing appearance 14. Collaboration with other professionals: in and outside health care 15. Learning in and about teams Afterword Index.
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