Poor-Quality Cost —— Implementing, Understanding, and Using the Cost of Poor Quality

----- 劣质成本：实施、理解与使用劣质成本

ISBN: 9780367451516 出版年：1987 页码：225 Harrington CRC Press

An easy-to-read and highly informative book on an extremely important subject.Provides a road map for establishing a system for the identification and elimination of poor-quality costs.Gives management at all levels an important tool for maximization of profit eliminating the concept of optimum operating quality-cost point.