Managing Conflict at Work —— Understanding and Resolving Conflict for Productive Working Relationships

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ISBN: 9780749459529 出版年：2010 页码：268 Johnson, Clive Keddy, Jackie Kogan Page

Managing Conflict at Work provides guidance on preventing, containing and resolving conflict. It examines conflict in the context of workforce motivation, leadership and corporate responsibility and includes advice on mediation, stakeholder analysis and reflective questioning.