Communicate to Win —— Learn the Secrets of Successful Communication and Presentation

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ISBN: 9780749456450 出版年：2009 页码：160 Denny, Richard Kogan Page

Chapter - 00: Introduction Section - ONE: Communication Skills Chapter - 01: The Importance of Communication Chapter - 02: Interpersonal Communication Chapter - 03: Helping People to Like You Chapter - 04: Dealing with People Chapter - 05: Giving and Taking Instruction Effectively Chapter - 06: Body Language Chapter - 07: Written Communication: The most dangerous form of communication Chapter - 08: Telephone Communication Chapter - 09: Meetings Section - TWO: Presenting to Win Chapter - 10: Presentation Skills Chapter - 11: Nervous Tension Chapter - 12: Preparation Chapter - 13: Content Chapter - 14: Your Audience Chapter - 15: Visual Aids Chapter - 16: Your Appearance & Attitude Chapter - 17: Delivery Chapter - 18: Develop Good Habits Chapter - 19: Ditch the Bad Habits Chapter - 20: Questions