----- 实用便利:技术工具包
Chapter - 00: Introduction Chapter - 01: Consulting with clients Chapter - 02: Beginning a workshop: contracting, icebreakers and developing trust Chapter - 03: Basic facilitation toolkit Chapter - 04: Processes to involve all the senses Chapter - 05: Cross-cultural and diversity issues Chapter - 06: Difficult situations Chapter - 07: Creative and reflective processes Chapter - 08: Facilitating meetings Chapter - 09: Planning processes Chapter - 10: Facilitating creativity Chapter - 11: Problem solving and decision making Chapter - 12: Developing workable relationships Chapter - 13: Facilitating outdoor learning Chapter - 14: Facilitating distributed teams using technology Chapter - 15: Facilitating endings Chapter - 16: Evaluation Chapter - 17: Ongoing learning and maintenance
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