List of Figures and Tables. Preface 1 Emotional Connections: Intersections of Communication, Work, and Feeling. 2 Communicating Emotion: Levels of Organization and Forms of Expression. 3 Emotional Occupations. 4 Work Relationships: Getting Emotional with Peers, Supervisors, and Others. 5 Emotion and Organizational Morality. 6 Emotional Trends. References.
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