1. Introduction 2. Great misconceptions or disparate perceptions of plaintiffs' litigation aims? 3. Voluntary versus mandatory mediation divide 4. Consequences of power: legal actors versus disputants on defendants' attendance at mediation 5. Actors' mediation objectives: how lawyers versus parties plan to resolve their cases short of trial 6. Actors' divergent perceptions of what goes on during mediation 7. Parallel views on mediators and styles 8. Conclusion: the parallel understandings and experiences in case processing and mediation.
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