Essential Communication Strategies —— For Scientists, Engineers, and Technology Professionals

----- 科技专业人员与管理者的交流真谛

ISBN: 9780471273172 出版年：2004 页码：201 Herbert Hirsch Wiley

Preface.Preface to the First Edition.Acknowledgments.Introduction to the Art of Communication.PART I: The Written Document-Prose and Panic.Chapter 1: Planning the Document.Making the ConnectionEstablishing the FlowProviding the ReinforcementZero-Time PlanningChapter 2: Acquiring a Healthy Writing Attitude.Preparing to Write.Anticipating the Readers' Needs.Enthusiasm: Enjoying It and Avoiding Writer's Block.Zero-Planning Attitude Adjustments: Theirs, Not Ours!Chapter 3: Producing the Document.Simplicity: Why Overcomplicate the Task?Isolation: Get Away from the Interruptions.Zero-Time Preparation Techniques: They Get What They Pay For!PART II: The Formal Presentation-Dissertation or Disaster.Chapter 4: Planning the Presentation.Making the Connection.Providing the Flow and Reinforcement.Zero-Time Planning.Chapter 5: Acquiring the Successful Presentation Attitude.Preparing to Present.Taking the Proper Precautions.Developing a Healthy Indifference.Zero-Planning Attitude Adjustments.Chapter 6: Conducting the Presentation.Poise.Confidence.Dignity.Zero-Preparation Presenting.Handling the Video Teleconference.PART III: The Informal Discussion-Meetings and Mishaps.Chapter 7: Planning for the Meeting.Attending or Avoiding Meetings.Filtering Meetings.Planning the Meeting.Zero-Time Planning.Chapter 8: Acquiring a Meeting Attitude.Preparing.Anticipating the Unexpected.Zero-Planning Attitude Adjustments.Chapter 9: Participating in the Meeting.Starting the Meeting.Interacting in the Meeting.Finishing the Meeting.Zero-Preparation Techniques.How to Plan and Conduct the Meeting Yourself.PART IV: Cross-Culture Communication-Bridging the Gap.Chapter 10: Understanding a Communication Culture Gap.Negating Troublesome Differences.Leveraging Useful Similarities.Communicating Effectively.Chapter 11: Writing for Any Readership.Getting in Character.Getting Back to the Basics.Staying on Track.Zero-Time Techniques.Chapter 12: Presenting to Any Audience.Planning for the Unknown.Getting Acquainted.Keeping Together.Zero-Planning Techniques.Chapter 13: Meeting with Anyone or Any Group.Preparing for the Encounter.Generating Comfort.Making It Enjoyable for Everyone.Zero-preparation Techniques.Chapter 14: Conclusion.Index.About the Author.