People and Organizations —— Explorations of Human-Centered Design

----- 人与机构：探索人类行为与表现

ISBN: 9780470099049 出版年：2007 页码：471 William B Rouse Wiley

Preface. The Author. 1: The Path of Serendipity. 2: Estimation, Mental Models & Teams. 3: Processes, Networks & Demands. 4: Tasks, Errors & Automation. 5: Failures, Detection & Diagnosis. 6: Displays, Controls, Aiding & Training. 7: Information, Knowledge & Options. 8: Products, Systems & Services. 9: Invention, Innovation & Options. 10: Challenges, Situations & Change. 11: Value, Work & Transformation. 12: People, Organizations, and Serendipity. Index.