----- 客户端:通过坏消息和其他法律的现实辅导客户的律师的忠告
CONTENTS ACKNOWLEDGMENTS PREFACE INTRODUCTION CHAPTER 1: BAD NEWS AND THE FULLY INFORMED CLIENT CHAPTER 2: TRANSLATING THE TERRAIN CHAPTER 3: MEANING TRUTHS CHAPTER 4: EMOTIONAL EFFECTS AND AFFECTING EMOTIONS CHAPTER 5: PREDICTABLE AND POTENT PSYCHOLOGY HOW TO SAY IT, AND WHY CHAPTER 6: CHOICES IN VOICE CHAPTER 7: CHOREOGRAPHY OF COUNSEL CHAPTER 8: A GESTURE TO CLARITY CHAPTER 9: CHANNEL NAVIGATION NOTES FINAL THOUGHTS INDEX
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