1. An Orientation 2. Basics of Quality Improvement 3. Advance Care Planning 4. Preventing, Assessing, and Treating Pain 5. Assuring Comfort 6. Caring for Caregivers 7. Continuity and Transfers 8. Chronic Care: Heart and Lung Failure 9. Nursing Home Quality: Pressure Ulcers 10. Improving Care for People with Advanced Dementia and Their Families 11. Improving Intensive Care Units 12. Building a Palliative Care Program 13. Hospice Program Quality 14. End-of-Life Care, Spiritual Support, and Bereavement 15. Beyond Quality Improvement: Policy Improvement
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