----- 利益相关者
1. Introduction PART I: THEORY AND THEORETICAL ISSUES 2. History and the Nature of Stakeholder Theorising 3. Normative Stakeholder Theorising 4. Analytic Models 5. General Theoretical Stakeholder Issues PART II: PRACTICE: MANAGEMENT, STAKEHOLDERS AND INTERMEDIARIES 6. Stakeholder Management from the Perspective of the Organization 7. Stakeholder Strategies and Actions 8. Intermediaries, The Media and Stakeholder Mismanagement PART III: POLICY AND EDUCATION 9. National and International Stakeholder Policies 10. The Stakeholder Concept and Fields of Management Thought
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