1. Introduction2. History and development of work study3. The concepts of productivity4. Factors affecting productivity5. System approach to productivity6. Method study -- select7. Method study -- record8. Examine and develop9. Method study -- define, install and maintain10. Methods study as a necessary tool for productivity improvement -- a case study11. Kaizen and continuous improvement12. Terminology used in Japanese management practices13. Principles of motion economy14. Work measurement15. Micro motion study16. Ergonomics and work study17. Work sampling18. Value analysis19. Material layout planning20. Work study on clerical operations21. Resistance to change22. Industrial engineer's role as a consultant
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