----- 工作场所安全:建立有效的暴力预防计划
Workplace Safety: Establishing an Effective Violence Prevention Program includes a powerful model on how to overcome organizational rationalization, objection, and denial when confronted with proposing a workplace violence protection program. The book offers real-life cases studies on how violence was successfully avoided using the book's program, and also shows how to recognize and report precursor behaviors that precede violence. In addition, the book demonstrates proven methods for properly, and effectively, responding to violence should it occur, and tactfully managing the aftermath. Includes a powerful model on how to overcome organizational rationalization, objection, and denial when confronted with proposing a workplace violence protection program Offers real-life cases studies on how violence was successfully avoided using the book's program Presents best practices on how to recognize and report precursor behaviors that precede violence Demonstrates proven methods for properly, and effectively, responding to violence and tactfully managing the aftermath Table of Contents Preface Foreword Definitions, Statistics and OSHA The Need for a Violence Prevention Program Overcoming Rationalizations, Objections and Denials (RODS) The Root Sources of Workplace Violence The Seven Components of a Comprehensive Violence Prevention Program Staff and Management Training Training Your Situational Assessment and Management Team Managing Threats and Disturbing Behavior Reacting and Responding to Violence Managing the Aftermath Afterword
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